Difference between revisions of "Contacting us"
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We kindly ask you to communicate questions and problems through the LSDF helpdesk system. Entering a ticket will ensure the right people will answer as fast as possible. Please request an account or register your DN at the following page: [https://helpdesk.lsdf.kit.edu LSDF Ticketing system] |
We kindly ask you to communicate questions and problems through the LSDF helpdesk system. Entering a ticket will ensure the right people will answer as fast as possible. Please request an account or register your DN at the following page: [https://helpdesk.lsdf.kit.edu LSDF Ticketing system] |
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Announcements, problems, downtimes and news flashes are sent to mailing lists: |
Announcements, problems, downtimes and news flashes are sent to mailing lists: |
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* '''lsdf-dis-announce@lists.kit.edu''' Announcements of system downtimes and changes. [https://www.lists.kit.edu/wws/subscribe/lsdf-dis-announce subscribe lsdf-dis-announce] '''(moderated list)''' |
* '''lsdf-dis-announce@lists.kit.edu''' Announcements of system downtimes and changes. [https://www.lists.kit.edu/wws/subscribe/lsdf-dis-announce subscribe lsdf-dis-announce] '''(moderated list)''' |
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Discussions and technical talk: |
Discussions and technical talk: |
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* '''lsdf-devel@lists.kit.edu''' List for developers of LSDF software and tools. [https://www.lists.kit.edu/wws/subscribe/lsdf-devel subscribe lsdf-devel] '''(moderated list)''' |
* '''lsdf-devel@lists.kit.edu''' List for developers of LSDF software and tools. [https://www.lists.kit.edu/wws/subscribe/lsdf-devel subscribe lsdf-devel] '''(moderated list)''' |
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Staff only: |
Staff only: |
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Revision as of 22:42, 19 November 2012
We kindly ask you to communicate questions and problems through the LSDF helpdesk system. Entering a ticket will ensure the right people will answer as fast as possible. Please request an account or register your DN at the following page: LSDF Ticketing system
Announcements, problems, downtimes and news flashes are sent to mailing lists:
- lsdf@lists.kit.edu High level announcement list for all LSDF users: subscribe lsdf (moderated list)
- lsdf-dis-announce@lists.kit.edu Announcements of system downtimes and changes. subscribe lsdf-dis-announce (moderated list)
Discussions and technical talk:
- lsdf-dis@lists.kit.edu Technical discussions of the LSDF subscribe lsdf-dis (open list)
- lsdf-devel@lists.kit.edu List for developers of LSDF software and tools. subscribe lsdf-devel (moderated list)
Staff only:
- lsdf-scc@lists.kit.edu Generic list for questions and answers. SCC Staff only.
- bwlsdf@lists.kit.edu Announcements for LSDF Services in Baden-Wuerttemberg.
