Contacting us

We kindly ask you to communicate questions and problems through the LSDF Ticketing System. Entering a ticket will ensure the right people will answer as fast as possible. Please create an account here: register at the LSDF Helpdesk. Note that you can also register your Grid Certificate DN (X509 certificate subject or Distinguished Name), which will avoid you the log-in step.

Announcements, problems, downtimes and news flashes are sent to mailing lists:

• lsdf@lists.kit.edu High level announcements for all LSDF users (moderated list): subscribe lsdf

• lsdf-dis-announce@lists.kit.edu Announcements of system downtimes and changes (moderated list): subscribe lsdf-dis-announce

Discussions and technical talk:

• lsdf-dis@lists.kit.edu Technical discussions on the LSDF (moderated list): subscribe lsdf-dis

• lsdf-devel@lists.kit.edu For developers of LSDF software and tools (moderated list): subscribe lsdf-devel

Staff only:

• lsdf-scc@lists.kit.edu Internal communications. SCC Staff only.

• bwlsdf@lists.kit.edu Announcements for LSDF Services in Baden-Wuerttemberg.