Contacting us

Students

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Users

We kindly ask you to communicate questions and problems through the LSDF Ticketing System. Submitting a ticket ensures the right people will answer as fast as possible. For sending tickets you have to register at the LSDF Helpdesk. Note that you can also register your Grid Certificate DN (X509 certificate subject or Distinguished Name), which will avoid you the log-in step.

Announcements, problems, downtimes and news flashes are sent to mailing lists:

• lsdf@lists.kit.edu High level announcements for all LSDF users (moderated list): subscribe to lsdf

• lsdf-dis-announce@lists.kit.edu Announcements of system downtimes and changes (moderated list): subscribe to lsdf-dis-announce

Discussions and technical talk:

• lsdf-dis@lists.kit.edu Technical discussions on the LSDF (moderated list): subscribe to lsdf-dis

• lsdf-devel@lists.kit.edu For developers of LSDF software and tools (moderated list): subscribe to lsdf-devel

Staff only:

• lsdf-scc@lists.kit.edu Internal communications. SCC Staff only.

• bwlsdf@lists.kit.edu Announcements for LSDF Services in Baden-Wuerttemberg.