Contacting us: Difference between revisions

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We kindly ask you to communicate questions and problems through the [https://helpdesk.lsdf.kit.edu/ LSDF Ticketing System]. Entering a ticket will ensure the right people will answer as fast as possible. Please create an account here: [https://helpdesk.lsdf.kit.edu/index.php?mode=register register at the LSDF Helpdesk]. Note that you can also register your Grid Certificate DN (X509 certificate subject or Distinguished Name), which will avoid you the log-in step.
We kindly ask you to communicate questions and problems through the [https://helpdesk.lsdf.kit.edu/ LSDF Ticketing System]. Entering a ticket will ensure the right people will answer as fast as possible. Please create an account here: [https://helpdesk.lsdf.kit.edu/index.php?mode=register register at the LSDF Helpdesk]. Note that you can also register your ''Grid Certificate DN'' (X509 certificate subject or Distinguished Name), which will avoid you the log-in step.


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Revision as of 12:58, 16 April 2013

We kindly ask you to communicate questions and problems through the LSDF Ticketing System. Entering a ticket will ensure the right people will answer as fast as possible. Please create an account here: register at the LSDF Helpdesk. Note that you can also register your Grid Certificate DN (X509 certificate subject or Distinguished Name), which will avoid you the log-in step.


Announcements, problems, downtimes and news flashes are sent to mailing lists:

  • lsdf@lists.kit.edu High level announcements for all LSDF users (moderated list): subscribe lsdf


Discussions and technical talk:

  • lsdf-dis@lists.kit.edu Technical discussions on the LSDF (moderated list): subscribe lsdf-dis
  • lsdf-devel@lists.kit.edu For developers of LSDF software and tools (moderated list): subscribe lsdf-devel


Staff only:

  • lsdf-scc@lists.kit.edu Internal communications. SCC Staff only.
  • bwlsdf@lists.kit.edu Announcements for LSDF Services in Baden-Wuerttemberg.
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