Contacting us: Difference between revisions
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We kindly ask you to communicate questions and problems through the LSDF Ticketing |
We kindly ask you to communicate questions and problems through the [https://helpdesk.lsdf.kit.edu/ LSDF Ticketing System]. Entering a ticket will ensure the right people will answer as fast as possible. Please create an account here: [https://helpdesk.lsdf.kit.edu/index.php?mode=register register at the LSDF Helpdesk]. Note that you can also register your Grid Certificate DN (X509 certificate subject or Distinguished Name), which will avoid you the log-in step. |
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Revision as of 12:58, 16 April 2013
We kindly ask you to communicate questions and problems through the LSDF Ticketing System. Entering a ticket will ensure the right people will answer as fast as possible. Please create an account here: register at the LSDF Helpdesk. Note that you can also register your Grid Certificate DN (X509 certificate subject or Distinguished Name), which will avoid you the log-in step.
Announcements, problems, downtimes and news flashes are sent to mailing lists:
- lsdf@lists.kit.edu High level announcements for all LSDF users (moderated list): subscribe lsdf
- lsdf-dis-announce@lists.kit.edu Announcements of system downtimes and changes (moderated list): subscribe lsdf-dis-announce
Discussions and technical talk:
- lsdf-dis@lists.kit.edu Technical discussions on the LSDF (moderated list): subscribe lsdf-dis
- lsdf-devel@lists.kit.edu For developers of LSDF software and tools (moderated list): subscribe lsdf-devel
Staff only:
- lsdf-scc@lists.kit.edu Internal communications. SCC Staff only.
- bwlsdf@lists.kit.edu Announcements for LSDF Services in Baden-Wuerttemberg.
