Contacting us: Difference between revisions

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We kindly ask you to communicate questions and problems through the LSDF helpdesk system. Entering a ticket will ensure the right people will answer as fast as possible. Please request an account or register your DN at the following page: [https://helpdesk.lsdf.kit.edu LSDF Ticketing system]
We kindly ask you to communicate questions and problems through the LSDF helpdesk system. Entering a ticket will ensure the right people will answer as fast as possible. Please request an account or register your DN at the following page: [https://helpdesk.lsdf.kit.edu LSDF Ticketing system]


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Announcements, problems, downtimes and news flashes are sent to mailing lists:
Announcements, problems, downtimes and news flashes are sent to mailing lists:


* '''lsdf@lists.kit.edu''' high level announcement list for all LSDF users: [https://www.lists.kit.edu/wws/subscribe/lsdf subscribe lsdf] '''(moderated list)'''
* '''lsdf@lists.kit.edu''' High level announcement list for all LSDF users: [https://www.lists.kit.edu/wws/subscribe/lsdf subscribe lsdf] '''(moderated list)'''

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* '''lsdf-dis-announce@lists.kit.edu''' Announcements of system downtimes and changes. [https://www.lists.kit.edu/wws/subscribe/lsdf-dis-announce subscribe lsdf-dis-announce] '''(moderated list)'''


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Discussions and technical talk:


* '''lsdf-dis@lists.kit.edu''' Technical discussions of the LSDF [https://www.lists.kit.edu/wws/subscribe/lsdf-dis subscribe lsdf-dis] '''(open list)'''
* '''lsdf-dis@lists.kit.edu''' Technical discussions of the LSDF [https://www.lists.kit.edu/wws/subscribe/lsdf-dis subscribe lsdf-dis] '''(open list)'''


* '''lsdf-dis-announce@lists.kit.edu''' Announcements of system downtimes and changes. [https://www.lists.kit.edu/wws/subscribe/lsdf-dis-announce subscribe lsdf-dis-announce] '''(moderated list)'''
* '''lsdf-devel@lists.kit.edu''' List for developers of LSDF software and tools. [https://www.lists.kit.edu/wws/subscribe/lsdf-devel subscribe lsdf-devel] '''(moderated list)'''

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Staff only:


* '''lsdf-scc@lists.kit.edu''' Generic list for questions and answers. SCC Staff only.
* '''lsdf-scc@lists.kit.edu''' Generic list for questions and answers. SCC Staff only.


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* '''lsdf-devel@lists.kit.edu''' List for developers of LSDF software and tools. [https://www.lists.kit.edu/wws/subscribe/lsdf-devel subscribe lsdf-devel] '''(moderated list)'''


* '''bwlsdf@lists.kit.edu''' Announcements of LSDF Service for Baden-Wuerttemberg.
* '''bwlsdf@lists.kit.edu''' Announcements for LSDF Services in Baden-Wuerttemberg.

Revision as of 22:41, 19 November 2012

We kindly ask you to communicate questions and problems through the LSDF helpdesk system. Entering a ticket will ensure the right people will answer as fast as possible. Please request an account or register your DN at the following page: LSDF Ticketing system


Announcements, problems, downtimes and news flashes are sent to mailing lists:

  • lsdf@lists.kit.edu High level announcement list for all LSDF users: subscribe lsdf (moderated list)


Discussions and technical talk:

  • lsdf-devel@lists.kit.edu List for developers of LSDF software and tools. subscribe lsdf-devel (moderated list)


Staff only:

  • lsdf-scc@lists.kit.edu Generic list for questions and answers. SCC Staff only.


  • bwlsdf@lists.kit.edu Announcements for LSDF Services in Baden-Wuerttemberg.
Retrieved from "https://wiki.scc.kit.edu/lsdf/index.php?title=Contacting_us&oldid=1720"