Contacting us: Difference between revisions

From Lsdf
Jump to navigationJump to search
No edit summary
No edit summary
Line 1: Line 1:
We kindly ask you to communicate problems through our helpdesk system. Entering a ticket will ensure the right people will answer as fast as possible. Please request an account or register your DN:
We kindly ask you to communicate problems through our helpdesk system. Entering a ticket will ensure the right people will answer as fast as possible. Please request an account or register your DN at the following page: [https://helpdesk.lsdf.kit.edu LSDF Ticketing system]

[https://helpdesk.lsdf.kit.edu LSDF Ticketing system]


Announcements, problems, downtimes and news flashes are sent to mailing lists:
Announcements, problems, downtimes and news flashes are sent to mailing lists:

Revision as of 16:09, 16 November 2012

We kindly ask you to communicate problems through our helpdesk system. Entering a ticket will ensure the right people will answer as fast as possible. Please request an account or register your DN at the following page: LSDF Ticketing system

Announcements, problems, downtimes and news flashes are sent to mailing lists:

  • lsdf@lists.kit.edu: high level announcement list for all LSDF users.
  • lsdf-dis@lists.kit.edu: open list for technical discussions of the LSDF
  • lsdf-dis-announce@lists.kit.edu: Announcements of system downtimes and changes.
  • lsdf-scc@lists.kit.edu: Generic list for questions and answers. SCC Staff only.
  • bwlsdf@lists.kit.edu: Announcements of LSDF Service for Baden-Wuerttemberg.