Contacting us: Difference between revisions
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==Students== |
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We kindly ask you to communicate problems through our helpdesk system. Entering a ticket will ensure the right people will answer as fast as possible. Please request an account or register your DN: |
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[[Studentische Arbeiten am SCC | '''<span style="color: red">Interested to work with us on state of the art large scale data and analysis? Click this.''' </span>]] |
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==Users== |
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[https://helpdesk.lsdf.kit.edu LSDF Ticketing system] |
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We kindly ask you to communicate questions and problems through the [https://helpdesk.lsdf.kit.edu/ LSDF Ticketing System]. Submitting a ticket ensures the right people will answer as fast as possible. For sending tickets you have to [https://helpdesk.lsdf.kit.edu/index.php?mode=register register at the LSDF Helpdesk]. Note that you can also register your ''Grid Certificate DN'' (X509 certificate subject or Distinguished Name), which will avoid you the log-in step. |
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Announcements, problems, downtimes and news flashes are sent to mailing lists: |
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lsdf@lists.kit.edu |
* '''lsdf@lists.kit.edu''' High level announcements for all LSDF users (moderated list): [https://www.lists.kit.edu/wws/subscribe/lsdf subscribe to lsdf] |
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lsdf-dis@lists.kit.edu: open list for technical discussions of the LSDF |
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lsdf-dis-announce@lists.kit.edu |
* '''lsdf-dis-announce@lists.kit.edu''' Announcements of system downtimes and changes (moderated list): [https://www.lists.kit.edu/wws/subscribe/lsdf-dis-announce subscribe to lsdf-dis-announce] |
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Discussions and technical talk: |
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* '''lsdf-dis@lists.kit.edu''' Technical discussions on the LSDF (moderated list): [https://www.lists.kit.edu/wws/subscribe/lsdf-dis subscribe to lsdf-dis] |
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* '''lsdf-devel@lists.kit.edu''' For developers of LSDF software and tools (moderated list): [https://www.lists.kit.edu/wws/subscribe/lsdf-devel subscribe to lsdf-devel] |
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Staff only: |
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Latest revision as of 12:58, 5 November 2014
Students
Interested to work with us on state of the art large scale data and analysis? Click this.
Users
We kindly ask you to communicate questions and problems through the LSDF Ticketing System. Submitting a ticket ensures the right people will answer as fast as possible. For sending tickets you have to register at the LSDF Helpdesk. Note that you can also register your Grid Certificate DN (X509 certificate subject or Distinguished Name), which will avoid you the log-in step.
Announcements, problems, downtimes and news flashes are sent to mailing lists:
- lsdf@lists.kit.edu High level announcements for all LSDF users (moderated list): subscribe to lsdf
- lsdf-dis-announce@lists.kit.edu Announcements of system downtimes and changes (moderated list): subscribe to lsdf-dis-announce
Discussions and technical talk:
- lsdf-dis@lists.kit.edu Technical discussions on the LSDF (moderated list): subscribe to lsdf-dis
- lsdf-devel@lists.kit.edu For developers of LSDF software and tools (moderated list): subscribe to lsdf-devel
Staff only:
- lsdf-scc@lists.kit.edu Internal communications. SCC Staff only.
- bwlsdf@lists.kit.edu Announcements for LSDF Services in Baden-Wuerttemberg.
