Difference between revisions of "Contacting us"

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We kindly ask you to communicate questions and problems through the LSDF helpdesk system. Entering a ticket will ensure the right people will answer as fast as possible. Please request an account or register your DN at the following page: [https://helpdesk.lsdf.kit.edu LSDF Ticketing system]
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We kindly ask you to communicate questions and problems through the [https://helpdesk.lsdf.kit.edu LSDF Ticketing system]. Entering a ticket will ensure the right people will answer as fast as possible. Please request an account or register your DN at[https://helpdesk.lsdf.kit.edu LSDF Ticketing system].
   
 
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* '''lsdf-scc@lists.kit.edu''' Generic list for questions and answers. SCC Staff only.
 
* '''lsdf-scc@lists.kit.edu''' Generic list for questions and answers. SCC Staff only.
 
   
 
* '''bwlsdf@lists.kit.edu''' Announcements for LSDF Services in Baden-Wuerttemberg.
 
* '''bwlsdf@lists.kit.edu''' Announcements for LSDF Services in Baden-Wuerttemberg.

Revision as of 22:45, 19 November 2012

We kindly ask you to communicate questions and problems through the LSDF Ticketing system. Entering a ticket will ensure the right people will answer as fast as possible. Please request an account or register your DN atLSDF Ticketing system.


Announcements, problems, downtimes and news flashes are sent to mailing lists:

  • lsdf@lists.kit.edu High level announcement list for all LSDF users: subscribe lsdf (moderated list)


Discussions and technical talk:

  • lsdf-devel@lists.kit.edu List for developers of LSDF software and tools. subscribe lsdf-devel (moderated list)


Staff only:

  • lsdf-scc@lists.kit.edu Generic list for questions and answers. SCC Staff only.
  • bwlsdf@lists.kit.edu Announcements for LSDF Services in Baden-Wuerttemberg.