Difference between revisions of "Contacting us"

From Lsdf
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We kindly ask you to communicate problems through our helpdesk system. Entering a ticket will ensure the right people will answer as fast as possible. Please request an account or register your DN at the following page: [https://helpdesk.lsdf.kit.edu LSDF Ticketing system]
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We kindly ask you to communicate questions and problems through the LSDF helpdesk system. Entering a ticket will ensure the right people will answer as fast as possible. Please request an account or register your DN at the following page: [https://helpdesk.lsdf.kit.edu LSDF Ticketing system]
   
 
Announcements, problems, downtimes and news flashes are sent to mailing lists:
 
Announcements, problems, downtimes and news flashes are sent to mailing lists:

Revision as of 16:20, 16 November 2012

We kindly ask you to communicate questions and problems through the LSDF helpdesk system. Entering a ticket will ensure the right people will answer as fast as possible. Please request an account or register your DN at the following page: LSDF Ticketing system

Announcements, problems, downtimes and news flashes are sent to mailing lists:

  • lsdf@lists.kit.edu high level announcement list for all LSDF users.
  • lsdf-dis@lists.kit.edu open list for technical discussions of the LSDF
  • lsdf-dis-announce@lists.kit.edu Announcements of system downtimes and changes.
  • lsdf-scc@lists.kit.edu Generic list for questions and answers. SCC Staff only.
  • bwlsdf@lists.kit.edu Announcements of LSDF Service for Baden-Wuerttemberg.