Contacting us: Difference between revisions

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==Students==
[==Students==
Interested to work with us on state of the art large scale data and analysis? A [[Studentische_Arbeiten_am_SCC list]] of current projects and contacts can be found [[Studentische_Arbeiten_am_SCC here]].
Interested to work with us on state of the art large scale data and analysis? A [Studentische_Arbeiten_am_SCC list] of current projects and contacts can be found [Studentische_Arbeiten_am_SCC here].
==Users==
==Users==
We kindly ask you to communicate questions and problems through the [https://helpdesk.lsdf.kit.edu/ LSDF Ticketing System]. Entering a ticket will ensure the right people will answer as fast as possible. Please create an account here: [https://helpdesk.lsdf.kit.edu/index.php?mode=register register at the LSDF Helpdesk]. Note that you can also register your ''Grid Certificate DN'' (X509 certificate subject or Distinguished Name), which will avoid you the log-in step.
We kindly ask you to communicate questions and problems through the [https://helpdesk.lsdf.kit.edu/ LSDF Ticketing System]. Entering a ticket will ensure the right people will answer as fast as possible. Please create an account here: [https://helpdesk.lsdf.kit.edu/index.php?mode=register register at the LSDF Helpdesk]. Note that you can also register your ''Grid Certificate DN'' (X509 certificate subject or Distinguished Name), which will avoid you the log-in step.
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* '''bwlsdf@lists.kit.edu''' Announcements for LSDF Services in Baden-Wuerttemberg.
* '''bwlsdf@lists.kit.edu''' Announcements for LSDF Services in Baden-Wuerttemberg.
]

Revision as of 17:46, 23 February 2014

[==Students== Interested to work with us on state of the art large scale data and analysis? A [Studentische_Arbeiten_am_SCC list] of current projects and contacts can be found [Studentische_Arbeiten_am_SCC here].

Users

We kindly ask you to communicate questions and problems through the LSDF Ticketing System. Entering a ticket will ensure the right people will answer as fast as possible. Please create an account here: register at the LSDF Helpdesk. Note that you can also register your Grid Certificate DN (X509 certificate subject or Distinguished Name), which will avoid you the log-in step.


Announcements, problems, downtimes and news flashes are sent to mailing lists:

  • lsdf@lists.kit.edu High level announcements for all LSDF users (moderated list): subscribe lsdf


Discussions and technical talk:

  • lsdf-dis@lists.kit.edu Technical discussions on the LSDF (moderated list): subscribe lsdf-dis
  • lsdf-devel@lists.kit.edu For developers of LSDF software and tools (moderated list): subscribe lsdf-devel


Staff only:

  • lsdf-scc@lists.kit.edu Internal communications. SCC Staff only.
  • bwlsdf@lists.kit.edu Announcements for LSDF Services in Baden-Wuerttemberg.

]