Contacting us: Difference between revisions

From Lsdf
Jump to navigationJump to search
No edit summary
No edit summary
Line 1: Line 1:
We kindly ask you to communicate questions and problems through the LSDF helpdesk system. Entering a ticket will ensure the right people will answer as fast as possible. Please request an account or register your DN at the following page: [https://helpdesk.lsdf.kit.edu LSDF Ticketing system]
We kindly ask you to communicate questions and problems through the LSDF helpdesk system. Entering a ticket will ensure the right people will answer as fast as possible. Please request an account or register your DN at the following page: [https://helpdesk.lsdf.kit.edu LSDF Ticketing system]


<p>
<br>
Announcements, problems, downtimes and news flashes are sent to mailing lists:
Announcements, problems, downtimes and news flashes are sent to mailing lists:


Line 8: Line 8:
* '''lsdf-dis-announce@lists.kit.edu''' Announcements of system downtimes and changes. [https://www.lists.kit.edu/wws/subscribe/lsdf-dis-announce subscribe lsdf-dis-announce] '''(moderated list)'''
* '''lsdf-dis-announce@lists.kit.edu''' Announcements of system downtimes and changes. [https://www.lists.kit.edu/wws/subscribe/lsdf-dis-announce subscribe lsdf-dis-announce] '''(moderated list)'''


<p>
<br>
Discussions and technical talk:
Discussions and technical talk:


Line 15: Line 15:
* '''lsdf-devel@lists.kit.edu''' List for developers of LSDF software and tools. [https://www.lists.kit.edu/wws/subscribe/lsdf-devel subscribe lsdf-devel] '''(moderated list)'''
* '''lsdf-devel@lists.kit.edu''' List for developers of LSDF software and tools. [https://www.lists.kit.edu/wws/subscribe/lsdf-devel subscribe lsdf-devel] '''(moderated list)'''


<p>
<br>
Staff only:
Staff only:



Revision as of 22:43, 19 November 2012

We kindly ask you to communicate questions and problems through the LSDF helpdesk system. Entering a ticket will ensure the right people will answer as fast as possible. Please request an account or register your DN at the following page: LSDF Ticketing system


Announcements, problems, downtimes and news flashes are sent to mailing lists:

  • lsdf@lists.kit.edu High level announcement list for all LSDF users: subscribe lsdf (moderated list)


Discussions and technical talk:

  • lsdf-devel@lists.kit.edu List for developers of LSDF software and tools. subscribe lsdf-devel (moderated list)


Staff only:

  • lsdf-scc@lists.kit.edu Generic list for questions and answers. SCC Staff only.


  • bwlsdf@lists.kit.edu Announcements for LSDF Services in Baden-Wuerttemberg.