Contacting us: Difference between revisions

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[https://helpdesk.lsdf.kit.edu LSDF Ticketing system]
[https://helpdesk.lsdf.kit.edu LSDF Ticketing system]


Problems downtimes and news flashes are sent to a mailing list:
Announcements, problems, downtimes and news flashes are sent to mailing lists:


lsdf@lists.kit.edu: high level announcement list for all LSDF users.
lsdf@lists.kit.edu: high level announcement list for all LSDF users.<p>
lsdf-dis@lists.kit.edu: open list for technical discussions of the LSDF
lsdf-dis@lists.kit.edu: open list for technical discussions of the LSDF<p>
lsdf-dis-announce@lists.kit.edu: Announcements of system downtimes and changes
lsdf-dis-announce@lists.kit.edu: Announcements of system downtimes and changes<p>
lsdf-scc@lists.kit.edu: Generic list for questions and answers. SCC Staff only
lsdf-scc@lists.kit.edu: Generic list for questions and answers. SCC Staff only<p>
bwlsdf@lists.kit.edu: Announcements of LSDF Service for Baden-Wuerttemberg
bwlsdf@lists.kit.edu: Announcements of LSDF Service for Baden-Wuerttemberg<p>

Revision as of 16:07, 16 November 2012

We kindly ask you to communicate problems through our helpdesk system. Entering a ticket will ensure the right people will answer as fast as possible. Please request an account or register your DN:

LSDF Ticketing system

Announcements, problems, downtimes and news flashes are sent to mailing lists:

lsdf@lists.kit.edu: high level announcement list for all LSDF users.

lsdf-dis@lists.kit.edu: open list for technical discussions of the LSDF

lsdf-dis-announce@lists.kit.edu: Announcements of system downtimes and changes

lsdf-scc@lists.kit.edu: Generic list for questions and answers. SCC Staff only

bwlsdf@lists.kit.edu: Announcements of LSDF Service for Baden-Wuerttemberg